Delivery Information

All orders made in our web shop are shipped within Switzerland and to Liechtenstein with Swiss Post. Delivery rates are calculated according to the total weight and/or size of your parcel.

Orders are usually dispatched 1-2 working days after your payment has cleared. By default we use the parcel shipment service PostPac Economy from Swiss Post which is a standard 48 hours (2 working days) delivery service.

You will also be given the option to choose the PostPac Priority express 24 hours (1 working day) delivery service*.

* Due to the current Coronavirus situation in Switzerland Swiss Post does not guarantee timely delivery of priority shipments. Please opt for economy instead. 

We do not deliver to P.O. Boxes, and kindly ask you to use your geographical address.

Please refer to the table below for our shipping rates per delivery service and weight/size:

Swiss Post PostPac Economy

Parcel dimensions: 100 x 60 x 60 cm
Delivery time: 2 working days
Delivery on Mon-Fri

Max 2 kg

CHF 7.00

Max 10 kg

CHF 9.70

Max. 30 kg

CHF 20.50

* Swiss Post PostPac Priority

Parcel dimensions: 100 x 60 x 60 cm
Delivery time: 1 working day
Delivery on Mon-Fri

Max. 2 kg

CHF 9.00

Max 10 kg

CHF 10.70

Max. 30 kg

CHF 23.00

If a product does not exceed 2 cm in height and has a maximum weight of 250 grams Swiss Post A-Priority Plus will be applied, which costs CHF 3.40. Delivery time for this option is 1 working day, Monday to Saturday.

If a product exceeds the standard dimensions of 100 x 60 x 60 cm the shipping method of Swiss Post Encombrant will be applied. You will be given the option to choose for the Economy (2 working days – CHF 29) or Priority (1 working day – CHF 31) delivery service.

Additional options

At your request we will be able to add additional options to your shipment such as signature (recipient required to sign for parcel, Swiss Post liable for claims resulting from damage, loss or incorrect delivery up to CHF 1.500) or insurance (recipient required to sign for parcel and Swiss Post liable for claims resulting from damage, loss or incorrect delivery up to CHF 5.000).

Please contact us for more information about these additional options.

Delivery to schools

We supply any type of educational structure, including preschools, primary schools, Montessori schools, playgroups, childcare centres, toy libraries and after school structures in Switzerland and Liechtenstein.

Free delivery, included large items such as school furniture, is offered to educational structures:

– In the canton of Geneva on orders over 750 CHF
– In the canton of Vaud on orders over 1.250 CHF
– In all other cantons in Switzerland  on orders over 1.500 CHF
– Please contact us for more information about free delivery conditions for Liechtenstein

To benefit from free delivery please contact us before placing your order. 

A detailed invoice can be provided for all orders placed by educational structures.

On the following pages you will find all of the information you need to while you shop about payment methods, our terms & conditions, a FAQ section for quick answers to commonly asked questions and how to contact us. 

Delivery Information

All orders made in our web shop are shipped within Switzerland and to Liechtenstein with Swiss Post. Delivery rates are calculated according to the total weight and/or size of your parcel.

Orders are usually dispatched 1-2 working days after your payment has cleared. By default we use the parcel shipment service PostPac Economy from Swiss Post which is a standard 48 hours (2 working days) delivery service.

You will also be given the option to choose the PostPac Priority express 24 hours (1 working day) delivery service*.

* Due to the current Coronavirus situation in Switzerland Swiss Post does not guarantee timely delivery of priority shipments. Please opt for economy instead. 

We do not deliver to P.O. Boxes, and kindly ask you to use your geographical address.

Swiss Post Teia Education

Please refer to the table below for our shipping rates per delivery service and weight/size:

Swiss Post PostPac Economy

Parcel dimensions: 100 x 60 x 60 cm
Delivery time: 2 working days
Delivery on Mon-Fri

Max 2 kg

CHF 7.00

Max 10 kg

CHF 9.70

Max. 30 kg

CHF 20.50

* Swiss Post PostPac Priority

Parcel dimensions: 100 x 60 x 60 cm
Delivery time: 1 working day
Delivery on Mon-Fri

Max. 2 kg

CHF 9.00

Max 10 kg

CHF 10.70

Max. 30 kg

CHF 23.00

If a product does not exceed 2 cm in height and has a maximum weight of 250 grams Swiss Post A-Priority Plus will be applied, which costs CHF 3.40. Delivery time for this option is 1 working day, Monday to Saturday.

If a product exceeds the standard dimensions of 100 x 60 x 60 cm the shipping method of Swiss Post Encombrant will be applied. You will be given the option to choose for the Economy (2 working days – CHF 29) or Priority (1 working day – CHF 31) delivery service.

Additional options

At your request we will be able to add additional options to your shipment such as signature (recipient required to sign for parcel, Swiss Post liable for claims resulting from damage, loss or incorrect delivery up to CHF 1.500) or insurance (recipient required to sign for parcel and Swiss Post liable for claims resulting from damage, loss or incorrect delivery up to CHF 5.000).

Please contact us for more information about these additional options.

Delivery to schools

We supply any type of educational structure, including preschools, primary schools, Montessori schools, playgroups, childcare centres, toy libraries and after school structures in Switzerland and Liechtenstein.

Free delivery, included large items such as school furniture, is offered to educational structures:

– In the canton of Geneva on orders over 750 CHF
– In the canton of Vaud on orders over 1.250 CHF
– In all other cantons in Switzerland  on orders over 1.500 CHF
– Please contact us for more information about free delivery conditions for Liechtenstein

To benefit from free delivery please contact us before placing your order. 

A detailed invoice can be provided for all orders placed by educational structures. 

School supplies Teia Education

On the following pages you will find all of the information you need to while you shop about payment methods, our terms & conditions, a FAQ section for quick answers to commonly asked questions and how to contact us.